After-sales · partial backend

Disputes

Respond to payment disputes with evidence and case history.

Open cases

2

Evidence due

1

Won 90d

84%

At risk

¥42,800

ReturnsRefundsDisputes

Dispute cases

CaseOrderReasonDeadlineStatus
DSP-0042#ORD-10188Item not received30 JulEvidence due
DSP-0038#ORD-10044Not as describedSubmittedUnder review

Ownership filter pending

Seller ownership checks must be verified before mutations are connected.

Evidence quality

Tracking, customer messages and packing records improve outcomes.