Reputation

Customer reviews

Reply to reviews, report issues and monitor moderation state.

Average rating

4.8

Reply rate

94%

Pending replies

12

Reputation score

98.2%

Review inbox

CustomerProductRatingReceivedState
Hanae MoriCeramic Vase★★★★★TodayReply needed
Kenji SatoIndigo Linen Scarf★★★★☆YesterdayReplied
Ami SuzukiHinoki Board★★★★★25 JulPublished

Brand performance

92% sentiment positivity across the last 90 days.

Addressing low ratings

One three-star review is awaiting a public response.